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cable first quality

QUALITY POLICY

Cable First Ltd is committed to establishing a reputation for being a customer friendly business that recognises the importance of consistently meeting customer requirements.

To achieve this we must all understand and uphold the following principles.

CUSTOMERS
  • Identify our customers’ current and future needs and expectations.
  • Encourage customer feedback to help us improve our products and services.

INTERNAL SYSTEMS
  • Create an environment within the company that seeks to improve customer service and in-house performance.
  • Set, communicate and achieve quality objectives.
  • Manage our processes to ensure they are performed effectively and safely.
  • Maintain a quality management system that complies with the requirements of ISO 9001:2008 and relevant statutory and industry requirements.

STAFF
  • Ensure employees are appropriately skilled and encouraged to contribute to performance improvement decisions and actions.

SUPPLIERS
  • Use suppliers who share our commitment to customer satisfaction.


pdfClick here to view our certification of registration

Allen Lodge
Managing Director
27th September 2010